Corrections and clarifications

We check every figure before it goes live, but nothing is perfect. When we get something wrong, we fix it in the open and tell you what changed.

UniSorted publishes numbers that shape real decisions: what a loan will pay, what a deal actually costs, when a deadline falls. We work to get them right the first time, which is why every figure is checked against a primary source on the day it is written. When we still get one wrong, correcting it quickly and visibly matters more than pretending it did not happen.

A correction versus an update

The two are not the same, and we treat them differently.

A correction is when something we published was wrong at the time: a mistyped figure, a misread rule, a date in the wrong place. When we correct one, we add a short, dated note at the bottom of the article saying what was wrong and what it now says, so the record stays honest about the change.

An update is when something was right when we wrote it but the world moved on: a new tax year, a changed price cap, a fresh set of deadlines. Keeping guides current is routine work, not an admission of error, so a routine refresh does not carry a correction note. Where an update changes the substance of our advice, though, we make that clear rather than quietly swapping the numbers.

How to report a mistake

If you think a figure or a claim on this site is wrong, tell us. Email hello@unisorted.co.uk with the link to the page and what you believe is incorrect. If you can point us to the official source, better still, it helps us check faster. You do not need to be an expert and you do not need to be certain. If something looks off, flag it and we will look.

What we promise

We read every report. If you are right, we fix the guide and add the dated note that says what changed. If we cannot reproduce the problem, or the figure is right and the confusion sits elsewhere, we will tell you that too. We aim to act on genuine corrections quickly, usually within the same working day for anything that affects a number or a decision. Getting it right, and being seen to put it right, is part of the job rather than a favour.

For how we verify figures in the first place, see where we get our information. Our wider standards on accuracy and independence are in our editorial code, and the full editorial process is set out in our methodology.