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Using University Services

9 min read Article Updated 2026-03-14

Making the most of university careers services for soft skills

According to Not Going To Uni (2025), 67% of UK employers value soft skills more than formal educational qualifications when hiring. You need to prove you can communicate, solve problems, and work in a team. Your university careers service provides the exact environment to practise these abilities before you face real employers.

Book a mock interview with a careers adviser. Treat this appointment like a real job interview. You will receive direct feedback on your body language, tone of voice, and ability to structure answers. Most universities use the STAR method (Situation, Task, Action, Result) to teach you how to articulate your experiences clearly. You will learn to stop rambling and start delivering concise, impactful answers.

Attend employer networking events hosted on campus. Speaking to recruiters builds your confidence and improves your professional networking skills. Prepare an elevator pitch before you arrive. Introduce yourself, state your degree, and ask a specific question about their graduate scheme. Do not just take the free merchandise and leave. Ask the representatives about their daily challenges to show genuine commercial awareness.

Key Stat56%of business leaders blame weak soft skills for entry-level unpreparedness according to General Assembly (2025)

Take advantage of psychometric testing practice sessions. Many graduate schemes use these tests to filter candidates before the interview stage. Careers services offer free access to platforms like Graduates First or AssessmentDay. Practising these tests improves your analytical thinking and time management under pressure. You will learn how to quickly interpret data and make logical decisions.

Sign up for assessment centre simulations. Careers teams run full-day mock assessment centres where you participate in group exercises and presentation tasks. Assessors watch how you interact with other students. You will learn how to lead a discussion without dominating the conversation, which is an essential soft skill for any corporate environment.

Sign up for alumni mentoring schemes through the careers service. Universities pair you with a graduate working in your target industry. You will hold regular meetings to discuss your career plans and receive industry-specific advice. This relationship builds your professional communication skills and teaches you how to accept constructive criticism from a senior professional.

Top Tip

Upload your CV to your university portal before booking a one-to-one appointment so the adviser can review it in advance.

Student speaking with a careers adviser at a university desk

Accessing university wellbeing and mental health support services

According to the TASO Student Mental Health report (2024), 18% of UK undergraduates report facing mental health challenges. University life brings academic pressure, financial strain, and social changes. You must know how to access support before you reach a crisis point.

Every UK university operates a student wellbeing or mental health service. These departments act as a first point of contact. Fill out the self-referral form on your university student portal. A triage practitioner will assess your needs within a few working days. They will direct you to short-term counselling, cognitive behavioural therapy workshops, or external NHS services.

If you have a diagnosed mental health condition, contact the disability services team. They will help you apply for Disabled Students’ Allowance. This funding pays for specialist mentoring and assistive technology. You also need to register with a local GP near your term-time address to access NHS mental health support for long-term treatment.

Attend university-run stress management workshops. Wellbeing teams run group sessions teaching mindfulness, sleep hygiene, and resilience techniques. These workshops give you practical tools to handle exam anxiety and deadline pressure. Learning to regulate your emotions is a vital soft skill that employers value highly in high-stress industries. Balancing your academic workload with social activities is a core part of student life, but it requires excellent time management.

Use our student budget calculator to manage your finances, as money worries directly impact your mental health. Knowing exactly what you can afford each week reduces background anxiety and helps you focus on your studies.

Contact your university Nightline service if you need immediate out-of-hours support. Nightline is a confidential listening service run by trained student volunteers. They operate through the night when other university services are closed. Speaking to a trained peer helps you process immediate stress and practise articulating your feelings.


Booking academic skills workshops and study support

Soft skills include time management, critical thinking, and public speaking. Academic skills centres teach these competencies alongside essay writing and referencing. You pay up to £9,250 a year for your degree. Use every free workshop available to you to maximise your return on investment.

Sign up for presentation skills sessions. Many students fear public speaking. Academic tutors run small group workshops to help you practise delivering slides, projecting your voice, and handling audience questions. These sessions reduce anxiety before graded university presentations. You will learn how to read a room and adjust your pacing based on audience engagement.

Key Stat£9,250maximum annual tuition fee for home students in England

Learn time management through study planning workshops. Tutors show you how to break down large assignments into manageable tasks. They teach techniques like the Pomodoro method and how to prioritise reading lists. Mastering these methods ensures you never miss a deadline, a habit you must carry into your professional career.

Book a one-to-one appointment with a writing tutor. They will not proofread your essay, but they will teach you how to structure an argument logically. Clear written communication is non-negotiable in almost every graduate job. You will learn how to write concisely, avoid academic jargon, and persuade your reader.

Attend software training sessions for referencing tools like EndNote or Mendeley. Managing large amounts of data and automating repetitive tasks are essential skills for the modern workplace. The library team will show you how to organise your research efficiently, saving you hours of formatting time during your dissertation.

Look at the table below to see which academic service matches your specific soft skill need.

Soft SkillUniversity ServiceTypical Activity
Public SpeakingAcademic Skills CentrePractise presentations with peer feedback
Time ManagementStudy Support TeamTermly deadline mapping and schedule planning
Critical ThinkingSubject LibrariansSource evaluation and literature review workshops
Written CommunicationWriting CentreOne-to-one essay structure reviews
Data AnalysisMaths Support CentreStatistical software training and data interpretation

Attend critical thinking seminars run by your subject librarian. They teach you how to evaluate sources for bias and credibility. This skill translates directly to the workplace, where you must analyse reports and make evidence-based decisions.

Students attending an academic skills workshop in a modern university library

Joining student union volunteering and leadership programmes

Student unions run hundreds of volunteering projects and societies. Taking a committee role or leading a community project provides hard evidence of your leadership and teamwork skills. You cannot just tell an employer you are a good leader; you must prove it with examples.

Run for a society committee position. Roles like President, Treasurer, or Social Secretary force you to manage budgets, resolve conflicts, and organise events. You will negotiate with venues, manage member expectations, and handle emergency situations. Employers actively look for this experience on graduate CVs. Read our graduate careers guide to understand how to format these roles on your application.

Become a course representative. You will collect feedback from your coursemates and present it to senior academic staff at faculty meetings. This role builds your negotiation and diplomacy skills. You learn how to deliver negative feedback professionally and work with management to find solutions.

Join your university’s Raise and Give (RAG) society. RAG committees organise large-scale fundraising events for charity. You will gain experience in project management, marketing, and corporate sponsorship. Planning a charity hitchhike or a campus-wide festival requires intense coordination and adaptability when things go wrong.

Take on a leadership role within a university sports club. Being a team captain requires you to motivate peers, organise travel logistics, and manage equipment budgets. You will learn how to handle disputes between players and enforce rules fairly. Employers respect candidates who balance demanding extracurricular responsibilities with their academic studies.

Log your volunteering hours. Many student unions offer employability awards. You submit your logged hours and write a short reflection on the skills you developed. The university adds this award to your Higher Education Achievement Report when you graduate. This formal recognition sets you apart from candidates who only list their degree classification.


Utilising university enterprise and entrepreneurship hubs

You do not need to start a business to benefit from university enterprise hubs. These centres teach commercial awareness, negotiation, and resilience. Every employer wants staff who understand how a business makes money and stays competitive.

Enter a university business pitching competition. You will work in a team to develop a product idea and present it to a panel of judges. This process forces you to think creatively, delegate tasks, and defend your ideas under pressure. Even if you lose, you gain concrete examples of teamwork and problem-solving for future job interviews.

Participate in university hackathons or innovation challenges. These weekend-long events group you with students from different degree disciplines to solve a specific industry problem. You will learn how to collaborate with people who think differently from you. Explaining complex concepts to non-specialists is a vital communication skill.

Attend commercial awareness masterclasses. Enterprise hubs invite local business owners to speak about market trends and industry challenges. Understanding how businesses operate makes you a stronger candidate for any graduate job. You learn to speak the language of employers and understand their priorities.

Use the enterprise hub to access local business networks. Many universities host regional chamber of commerce events on campus. Attending these events allows you to practise your networking skills with local directors and managers. You will build a professional contact list before you even graduate.

If you do want to start a side hustle, book an appointment with a startup adviser. They provide free legal advice, marketing guidance, and sometimes seed funding. Managing a small business alongside your degree proves your self-motivation and time management to future employers. Check our student money section for rules on paying tax on side hustle income.

Learn about intellectual property and copyright basics. Enterprise hubs run short courses on protecting your ideas and respecting the work of others. This knowledge is highly relevant if you plan to enter creative industries, software development, or academic research.

Find more resources to help you build your skills at unisorted.co.uk.

Frequently Asked Questions

How to access university mental health services?

Log into your university student portal and search for the wellbeing or mental health team. You will usually need to complete a short online self-referral form detailing your current situation. A triage worker will then contact you within a few days to arrange an initial assessment appointment.

Can alumni use university careers services?

Most UK universities allow graduates to use their careers services for up to three years after graduation. You can still book one-to-one appointments, attend online mock interviews, and access graduate job boards. Check your specific university policy as some offer lifetime access to digital careers resources.

Do universities charge for academic skills workshops?

No, academic skills workshops, writing centre appointments, and study support sessions are entirely free for enrolled students. Your tuition fees cover the cost of these services. You only need to book your place in advance through the library or student portal.

What is a higher education achievement report?

A Higher Education Achievement Report is a digital document issued by your university when you graduate. It lists your academic grades alongside verified extracurricular activities, such as student union committee roles and university employability awards. Employers use it to verify your soft skills and university involvement beyond your degree classification.

Alex Sheridan

Written by
Alex Sheridan

Alex studied Psychology at the University of Manchester and is the Student Life Editor at UniSorted.uk. They write about accommodation, flatmate relationships, mental health, wellbeing, freshers week, and all the practical stuff nobody teaches you before university. Alex lived in halls, a shared house with five strangers, and a studio flat with a landlord who never fixed the boiler. Every housing guide comes from experience. Contact: alex@unisorted.co.uk


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